Responsible gambling

Responsible Gaming at Heats Casino

At Heats Casino, we understand the importance of responsible gaming and strive to provide a safe and enjoyable experience for all our players. We want to make sure that you have a great time playing your favorite games, while also promoting healthy gaming habits.

Setting Limits

• Deposit limits: You can set a limit on how much money you deposit into your account each day or week.
• Wager limits: You can set a limit on the amount of money you wager on individual games or in total.
• Loss limits: You can set a limit on the amount of money you can lose over a certain period.

Cooling-Off Periods

If you feel that your gaming habits are becoming problematic, we offer cooling-off periods to help you take a break from playing. During this time, you will not be able to access your account or make any deposits.

• Short-term cooling-off: This allows you to take a short break from gaming for a specified period.
• Long-term cooling-off: This is a more extended break from gaming that can last up to 6 months.

Self-Exclusion

If you feel that your gaming habits are becoming too much to handle, we offer self-exclusion as an option. This will block your account and prevent you from accessing it for the specified period.

• Short-term self-exclusion: This allows you to take a short break from gaming for a specified period.
• Long-term self-exclusion: This is a more extended break from gaming that can last up to 6 months or even permanently.

Reality Checks

We also offer reality checks to help you keep track of your gaming habits. These checks will remind you how much time and money you have spent on gaming, helping you to stay within your limits.

• Time tracking: We will send you reminders about how much time you've spent playing games.
• Money tracking: We will also keep you informed about how much money you've spent on gaming.

Responsible Gaming Resources

We are committed to providing a safe and enjoyable experience for all our players. If you or someone you know needs help with responsible gaming, we recommend the following resources:

• National problem gambling helpline: A confidential service that provides information, advice, and support.
• Problem Gambling Support Hotline: A hotline that offers confidential counseling and support.

If you need to take a break from gaming or want to set limits on your account, please contact our customer support team. We are here to help and will work with you to ensure that you have a safe and enjoyable experience at Heats Casino.